Ontrack EasyRecovery Review

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Are you a home user looking for a data recovery tool to help you with routine data retrieval operations? Check out Ontrack EasyRecovery software.

When it comes to restoring lost data, the types of tools one uses are of the essence. For instance, advanced data recovery requires equally advanced utility software rich in features.

Basic home data recovery on the other hand does not require very complicated software. Ontrack EasyRecovery tool fall in the basic home recovery category.

It comes with a very intuitive and interactive interface that makes it ideal for beginners. It can also be used by experts, though I do not recommend that because it is not sufficiently endowed with the right feature to manage high level recovery.

Just a quick preview of its capacity and functionalities. Compared to other recovery software, this one is affordably priced. It comes with feature that are best suited for basic home recovery. Absolutely no advanced features for high grade recovery operations.

The process of scanning and ultimate data recovery proceeds smoothly. Therefore, in terms of performance, this utility software performs excellently. And when it comes to support, they have a very responsive customer support team that is available on a 24/7 basis.

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User Reviews


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Brief Overview

It's definitely not easy if you have lost some data. That's why software like these are created so that you will have an easy life and not a very troubled life right after losing your data. One of the popular software out there is the Ontrack EasyRecovery.

This one is very notable compared to the others because of its very intuitive interface. The interface is so great that it does not require you to be a computer genius or professional in order to understand what to click or what to do next.

This software is designed so that you can recover all of those data that you have accidentally deleted or those data that are stuck somewhere that seems like can’t be found due to a partitions that do not mount.

In this software, you can do a good thorough scan and a deeper scan. It does not contain all of the features that you may have in mind inside a data recovery software but trust us, it really works well as a charm.


It may have some missing features that you miss coming from those other popular data recovery software out there, but it also has something that no other data recovery software has.

These are the features like permanently deleting or wiping your data out from the hard drive and the disk diagnostics capabilities. Therefore, powerfully deleting it away from the system and making it non-recoverable again.

Pricing and Licensing

This software comes with two versions, the Mac and the Windows versions. The home version of Easy Recovery will let you use the software for one year.

Compared to other software out there, it is a big limitation because the other software out there provides lifetime licensing, which makes it very odd.

The home license that you have can only be used in a single computer at a time. This means that you cannot use the same software with the same license at the same time in different computers.

It may not have a license that will last for a lifetime, but you can export the license that you have to another computer whenever you need it. This gives the accessibility of the software for other computers to utilize. Take note, the license that you have just purchased can be passed through in a MacOS to a Windows OS.

But if you do not want to purchase something at the moment, you can always have their free trial. The free trial is available to all of the software packages. The trial version will then let you see if your data is recoverable. In order to recover the data that you have just discovered by using the trial version, you will need to purchase a license.

Here are the pricing details:

Let me start by stating that this software is compatible with both windows and MacOS. As such, the available packages are also tailored toward the 2 operating systems. The following are the available operating systems.

  • EasyRecovery Home

As aforementioned, this one is best suited for basic recovery operations; home use. The annual plan package goes for $6.58/month or $79.00 billed annually.

  • EasyRecovery Professional

This package comes loaded with advanced recovery features. Some of these include block diagnostics, SMART, cloning tools, etc. The annual plan goes for $12.42/month or $149.00 billed every year.

  • EasyRecovery Enterprise

This is one of the package plans that can be used both for home recovery as well as commercial purposes. It comes with RAID system and VMWare support. The annual plan goes for $41.58/month or $499.00 billed annually.

  • EasyRecovery Commercial

As the name suggests, you can guess that this package is suited for commercial large scale data recovery. It can also be used for basic home data recovery.

How to use Ontrack EasyRecovery software

In order to use this tool for data recovery, one is required to download and install it. That done, you are set and ready to begin.

The next item on your list of steps is to select an appropriate drive. This is dependent upon the drive from where you want to recover data.

It could be a damaged or unmounting internal drive partition. You can also choose on an external drive, USB drive, DVDs, CDs, and SD cards.

Once you select an appropriate drive, you can proceed on to scan. There are 3 scanning options available with this recovery utility software.

These include quick scan, deep scan, and both in which case scanning automatically goes from quick then to deep.

You can choose to scan the entire drive, a partition, or just sector. EasyRecovery wizard has capacity to handle all that. However, scan option for folders and specific file types is not supported by this tool.

You have the option to choose from the following scan options; quick, deep, and all types. The duration of time spent on all these is dependent on the scan option selected.

Although needless to say, quick scan is faster than deep scan which is also faster than all the two combined. Combining the two does a good job checking your drive for lost files, though it takes much longer.

Quick scan is best for recovering recently deleted files as well as unmounting drive partitions. Without having to use a recovery vault, this scan option recovers all your files with their original names.

Deep scan on the other hand uses file patterns to reconstruct missing data. It works best for recovering files that were deleted long time ago.

If your disk partitions aren’t responding appropriately, RAW volumes, you can also use this scan option to retrieve them.

You can pause, save and even load scan sessions and resume whenever convenient. You can keep track of scan progress from the progress bar.

When scanning process is done, you can use the preview bar to view and select the exact files you want to recover.

This option is however not available for thumbnails. However, there’s the option files search which lets you choose on files by names or type of extension.

Note that all intact files returned after scan are sorted by their file tree location while recovered deleted files ae availed in the recycle bin folder.

With scanning over and done, you are ready to begin recovering the files you want to. And that is done by simply checking the “recover” button.

That should prompt you to choose a location for keeping your recovered files. The types and size of files returned post scan determine the amount of time required to finish the entire recovery process.

At the end of the session, you should be able to recover all your files.

At this stage, if you do not wish to recover your files right away, you can choose to save the scan session. This way, you will be able to recover the files later.

Software Performance Testing

In order to ascertain the claims of data recovery and excellent performance, we undertook a number of test on this software. For the first test, we used an old internal hard drive that actually crashed with some data inside.

For the second test, we wanted to evaluate the tool’s scanning and recovery capacity. Therefore we used a different hard drive. We chose on a particular partition, filled it up with data then deleted it. For this test we basically wanted to see if we could recover the files and the deleted partition.

For the third test, we wanted to see how this tool performs when recovering data from external storage devices. As such, we attached a USB storage device, an external hard drive, and a DVD drive.

The test results were very exciting and altogether surprising. For the first test, we managed to recover all the files that were originally in the hard drive that malfunctioned. So, for that the performance index was 100%.

For the second test the deleted disk partition was recovered fully. However, we were only able to recover 95% of the files that were originally in the partition.

We also noted that quick scan lasted 2 minutes, much quicker than is the case with most leading recovery software.

Deep scan lasted for 1 hour, which is fantastic given that most leading recovery tools take slightly longer. Needless to say, executing both scan operations much longer.

We also noted that recovering files from the external drives and the other appended devices was smooth. In fact, we managed to recover all the files that were deleted from all the external drives.

Advantages of Ontrack EasyRecovery software

There are a number of advantages associated with using this data recovery tool. Some of these are enlisted below.

  • It is powered by multiple data recovery algorithms that support NTFS, FAT32, EXT, and HFS+ among other files systems.
  • It supports data recovery across a range of devices and drives. It can be used to recover data from damaged hard drives, memory cards, digital cameras, etc.
  • Ontrack EasyRecovery utility is built for speedy data recovery. It has a record fast scanning and retrieval speeds.
  • It has an intuitive and user friendly interface that facilitates simple and quick data recovery. This is partly the reason that this software can be used by experts and beginners alike.
  • Supports up to 3 scan options; quick, deep, and combined scan. These ensure fast and accurate recovery of all types of file formats.
  • It is compatible with windows operating system and MacOS
  • Powerful scanning session management. You can save, pause and resume scan all at your convenience.You get to enjoy absolute control of every aspect of this recovery software.
  • It double as a premium data protection tool. The recovery vault tracks all your deleted files and keeps a record of the same. This makes recovery much easier and quicker.
  • It comes with a mountable ISO/DMG backup for saving all your returned files after scan. This is handy especially if your do not intend to recover the files right away.
  • EasyRecovery software can also be used to recover data from lost or damaged partitions. A set of healing algorithms and advanced partition recovery tools make it easy to recover data from any form of damages sector or partition.
  • It is compatible with windows as well as Mac operating systems. This utility software therefore works across different platforms.

Key features of Ontrack EasyRecovery Review

  • Supports iOS recovery for  Mac users
  • It also supports Android recovery
  • Can be used to recover data from bootable and on bootable drives
  • Comes with an inbuilt duplicate finder
  • Integrated drive cleanup feature
  • Monitors and provides real time updates of the drive’s health status
  • Comes with some forensic features

Supported file formats

EasyRecovery software supports different files formats. In this review we have categorized the types as follows:

  • Archives: Zip, Gzip, Stuffit, and RAR
  • Videos: MPEG-4, QuickTime, AVI, and WMV
  • Audio: MP3, WAV, AIFF, AAC, and Ogg
  • Image files: JPEG, PNG, RAW, Photoshop, and Adobe Illustrator
  • Documents: Word, Excel, PowerPoint, and PDF

Supported file systems

Like file formats, this recovery tool is also compatible with a wide range of file systems. We have categorized these in terms of the supported operating system as well as storage drive.

  • Mac file systems: HFS and HFS+
  • Windows file systems: FAT and NTFS
  • Removable storage drives: exFAT

Customer Support

It has one of the best customer support that is available on a 24/7 basis. Get help about the best packages and related concerns round the clock. You can also content then via emails, phone, and live chat.

If you are someone who is relying on the customer support service of every company that you dig in to, then this one is a good software for you then.

Unlike other data recovery software out there that only gives a customer service with emails and FAQs, this one has live chat support so that you will have your answers coming from their website and nowhere else.

Well, it is because they are a huge company and they not only provide support for EasyRecovery, but also to their other products.

However, the live chat can only be accessed during the business hours. Well, practically the same with other software vendors out there, but still, this is a huge plus for Ontrack because the others do not have it.

It may take you some time in getting in touch to a representative, some could go from half an hour to an hour, but the way they reply and the messages they sent can just be received in around 30 seconds, definitely worth the wait.

But going back to the basics, if you are someone who loves to send emails and reading FAQs, they have it on their website too.

In fact, you can reach out to Ontrack by their email account and they will be responding to you 24/7. They have a support page in their website that has a FAQ and quick tip on it so you'll have a glimpse of the step-by-step things to do.


This is an affordable yet powerful data recovery software that is efficient and fast. If performance is anything to go by, we strongly recommend EasyRecovery. Because of its simple design and user friendly interface, this utility can be used by apprentices and pros alike.



Ontrack EasyRecovery is a feature rich recovery software that provides excellent data recovery. We have tested and used a couple of software before, but this one is in a whole new never of perfection and efficiency.

If you are looking to recover some files you lost due to accidental deletion, damaged drive, or whichever other means of data loss, this is all you need. EasyRecovery is ideal for basic as well as advanced data recovery.

And because it is compatible with both macOS and Windows, this recovery utility is among the most popular, with a large user base of 500K+ pro clients and 10M+ downloads so far.

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